GOLD MEMBERSHIP
$60/ 30 Days
For users who demand the highest level of service, including priority support and full-service protection.
- 4 Regular Checkups: Weekly software scans, optimization, and performance checks.
- Unlimited Virus/Malware Removal: No limits on malware or virus removal requests.
- Remote Assistance: 120-minute remote sessions, covering complex issues like system crashes, network issues, etc.
- Hardware Diagnostics & Repair: Full diagnostics with a repair estimate for any hardware issues.
- In-Person Support: Up to 2 on-site visits per year for physical issues (with travel within a 20-mile radius).
STANDARD MEMBERSHIP
$20/ 30 Days
Aimed at users who rely on their computers daily and need more extensive support and monitoring.
- 1 Regular Checkup: Monthly software scan and optimization.
- Remote Assistance: 30-minute remote support session for basic problems (e.g., slow computer, software installation).
- OS Updates: Ensure your operating system is up to date.
- Priority Email Support: Reach out via email for general troubleshooting.
- Basic Virus/Malware Removal: One instance of virus or malware removal per month.
SILVER MEMBERSHIP
$30/ 30 Days
This tier is perfect for users who need occasional help but donโt require constant support.
- 2 Regular Checkups: Bi-monthly software scans and optimization.
- Advanced Virus/Malware Removal: 2 limited virus and malware removal.
- Priority Phone Support: Get 1 hour of phone support for more in-depth issues.
- OS & Software Updates: Monthly checks and updates to the operating system and major software.
- Hardware Diagnostics: Basic diagnostics to check for any hardware issues.
- Remote Assistance: 60-minute remote session for advanced troubleshooting or software issues.